Imagine you’re in the middle of a busy day when your phone rings. The caller ID displays “Venmo Fraud Department,” and your heart skips a beat. An automated voice informs you that someone is attempting to change the phone number linked to your account. Panic sets in, and without thinking, you follow the prompts, desperate to protect your money. This scenario is the core of the Venmo Password Change Scam, a cunning scheme preying on your fear and trust. In this blog, we’ll delve into the details of this scam, explain why it’s so dangerous, and share essential tips on how to safeguard yourself using tools like YouMail.

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The details of the Venmo Password Change Scam

The Venmo Password Change Scam is a sophisticated scheme where victims receive an automated call claiming to be from the Venmo Fraud Department, stating that there has been an attempt to change the phone number linked to their account. This message creates a sense of urgency, leading users to believe their account is compromised. They are prompted to press a number to confirm or deny the change, which can lead to the unintentional disclosure of personal and financial information. With a high fraud score of 0.98, this scam predominantly targets users in California, Maryland, New York, Texas, and Pennsylvania, using numbers such as 1-855-812-4430 and 1-800-432-3117. Always verify such communications through official Venmo channels to avoid falling victim.

Actual audio of the Venmo Password Change Scam

“Hello Adrian George. This is the Venmo Fraud Prevention line. We sent this automated call because of an attempt to change the phone number on your account. If this was not you, please press one. If it was you, you may hang up and have a great day.”

Alternative Audio Samples:

Listen to the scam call here: https://media.youmail.com/mcs/glb/audio/s6diZGlyX2x6MmRmYTp0b21jYXQyMjc4OjE2NTA1NDY1NjI2OTRVYvUStk.gen.wav

Another sample of the scam: https://media.youmail.com/mcs/glb/audio/s6diZGlyX2sydGRmYTp0b21jYXQxMzMxOjE2NTE0MDM2MTE1ODVDwVB7iD.gen.wav

Why the Venmo Password Change Scam is dangerous

The Venmo Password Change Scam is particularly dangerous because it exploits users’ trust in official communication from Venmo and creates a false sense of urgency. By impersonating the Venmo Fraud Department, scammers make victims believe their accounts are at immediate risk of being compromised. This fear prompts hasty actions, such as pressing a button to confirm or deny the change, which can lead to the disclosure of sensitive personal and financial information. The scam’s convincing nature and high fraud score of 0.98 highlight its effectiveness in deceiving users, making it a significant threat to personal security and financial well-being.

How to protect yourself from the Venmo Password Change Scam

To protect yourself from the Venmo Password Change Scam, always verify the legitimacy of any communication claiming to be from Venmo through official channels. Do not follow instructions from automated calls that request personal information or prompt immediate actions. Instead, contact Venmo directly through their official app or website to check for any issues with your account. Using scam call blockers like YouMail can also help by detecting and blocking fraudulent calls before they reach you. Stay informed about common scam tactics and maintain vigilance to safeguard your personal and financial information.

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Find out more about Fraudulent Scams Exploiting Popular Brands at the YouMail Robocall Scam Guide.

2 thoughts on “Scam Call of the Week: Venmo Password Change Scam

  1. I got similar call from 17406933607, someone claiming to be a representative with PayPal to verify a password change.

    1. The same password change scam, or a similar one, has been used to spoof almost every major company out there today. You could even gauge a company’s overall impact by the number of scams attempting to impersonate their identity. Whether it’s Google, Apple, Microsoft, Bank of America, Citibank, Venmo, or CashApp—if you have a password for it, you can bet there’s a scammer out there trying to impersonate them through email, SMS, phone calls, and more.

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