Here are some details culled from the YouMail robocall index for April, 2018.

There was an estimated 3.36 billion robocalls placed in April 2018, a 6.5% month-on-month increase in robocall volume, and a 34.4% increase vs. April of last year.
The 3.36 billion robocalls set a new record for the second month in a row, and was only the second time we’ve seen 3 billion robocalls in a single month.
April’s robocall volume amounted to approximately 1,297 robocalls placed every second or 112.0 million calls per day during the month, both records, and a roughly 10% increase from last month’s national robocall volume amounted to 1,178 robocalls placed every second, or 101.8 million per day.

Below are a variety of different breakdowns of robocall volumes by time, geographic regions, and more.

Inbound Robocalls

Overall Volume By Time Period

Last 13 Months	/Month	/Day	/Hour	/Minute	/Second
APR 2018	3,361,051,800	112,035,060	4,668,128	77,802	1,297
MAR 2018	3,155,805,700	101,800,184	4,241,674	70,695	1,178
FEB 2018	2,747,768,500	98,134,589	4,088,941	68,149	1,136
JAN 2018	2,875,169,300	92,747,397	3,864,475	64,408	1,073
DEC 2017	2,779,456,500	89,659,887	3,735,829	62,264	1,038
NOV 2017	2,741,568,726	88,437,701	3,684,904	61,415	1,024
OCT 2017	2,497,627,000	80,568,613	3,357,026	55,950	933
SEP 2017	2,397,740,500	79,924,683	3,330,195	55,503	925
AUG 2017	2,905,398,500	93,722,532	3,905,106	65,085	1,085
JUL 2017	2,598,363,500	86,612,117	3,608,838	60,147	1,002
JUN 2017	2,530,355,000	84,345,167	3,514,382	58,573	976
MAY 2017	2,624,923,500	84,674,952	3,528,123	58,802	980
APR 2017	2,500,833,000	83,361,100	3,473,379	57,890	965

The Top 50 Cities

Rank	City-Area	Est. Calls Rec.	Change (M:M)	% Chg.	Last Rank	Rank Chg.
1	Atlanta, GA	147,923,200	9,787,400	7%	1	NC
2	Dallas, TX	127,500,800	6,534,800	5%	3	+1
3	New York, NY	122,671,000	-330,400	0%	2	-1
4	Los Angeles, CA	122,362,800	12,587,700	11%	5	+1
5	Chicago, IL	120,092,000	8,275,600	7%	4	-1
6	Houston, TX	103,548,300	5,170,100	5%	6	NC
7	Baltimore, MD	79,021,100	3,746,800	5%	7	NC
8	Philadelphia, PA	60,969,300	3,976,300	7%	9	+1
9	San Francisco Bay Area, CA	60,737,800	3,844,200	7%	10	+1
10	Newark, NJ	60,585,700	-903,400	-1%	8	-2
11	Phoenix, AZ	60,016,100	4,493,400	8%	11	NC
12	Detroit, MI	56,533,900	3,061,000	6%	12	NC
13	Miami, FL	46,314,800	2,141,800	5%	13	NC
14	Ft. Lauderdale, FL	43,569,100	4,158,500	11%	14	NC
15	Riverside, CA	41,572,900	5,237,500	14%	15	NC
16	San Diego, CA	40,829,700	4,756,800	13%	16	NC
17	Tampa, FL	36,704,300	2,806,600	8%	17	NC
18	Seattle, WA	33,208,500	2,382,800	8%	18	NC
19	Birmingham, AL	31,533,200	1,218,500	4%	19	NC
20	New Orleans, LA	31,351,700	1,274,300	4%	20	NC
21	Denver, CO	30,356,500	1,448,700	5%	21	NC
22	Memphis, TN	29,739,500	1,935,100	7%	22	NC
23	Charlotte, NC	29,362,900	3,150,500	12%	27	+4
24	Las Vegas, NV	29,107,800	2,207,200	8%	26	+2
25	Cleveland, OH	29,024,700	1,318,300	5%	23	-2
26	Orlando, FL	28,730,600	1,224,300	4%	25	-1
27	Baton Rouge, LA	27,953,200	264,000	1%	24	-3
28	Alexandria, VA	27,162,100	1,504,900	6%	28	NC
29	Fresno, CA	26,903,300	2,611,500	11%	33	+4
30	Sacramento, CA	26,339,500	1,386,000	6%	29	-1
31	Buffalo, NY	26,283,200	1,491,100	6%	30	-1
32	Columbia, SC	26,026,500	2,959,200	13%	40	+8
33	Augusta, GA	25,864,000	1,491,000	6%	32	-1
34	Bakersfield, CA	25,596,700	2,371,200	10%	37	+3
35	Columbus, OH	25,162,300	1,959,400	8%	38	+3
36	Boston, MA	25,095,400	311,400	1%	31	-5
37	St. Louis, MO	24,959,200	1,473,300	6%	36	-1
38	Indianapolis, IN	24,899,200	2,521,100	11%	41	+3
39	Raleigh, NC	24,624,200	1,432,100	6%	39	NC
40	Charleston, SC	24,501,100	2,538,300	12%	44	+4
41	San Antonio, TX	24,314,900	678,400	3%	35	-6
42	Minneapolis, MN	23,989,200	1,744,000	8%	43	+1
43	Virginia Peninsula	23,728,400	1,429,400	6%	42	-1
44	Camden, NJ	23,695,300	-531,400	-2%	34	-10
45	Washington, DC	23,061,400	1,899,700	9%	46	+1
46	Long Beach, CA	22,316,100	3,117,000	16%	53	+7
47	Nashville, TN	22,315,000	1,082,800	5%	45	-2
48	West Palm Beach, FL	21,910,000	1,018,900	5%	47	-1
49	Austin, TX	21,835,800	1,403,100	7%	51	+2
50	Pittsburgh, PA	21,601,200	893,000	4%	50	NC

The Top 20 Most-Robocalled Area Codes

Rank	Area Code	City-Area	Est. Calls Received
1	404	Atlanta, GA	67,417,400
2	832	Houston, TX	49,339,300
3	214	Dallas, TX	48,983,200
4	678	Atlanta, GA	45,378,500
5	954	Ft. Lauderdale, FL	40,758,700
6	917	New York, NY	39,428,400
7	310	Los Angeles, CA	37,226,100
8	773	Chicago, IL	35,841,600
9	817	Dallas, TX	34,073,200
10	347	New York, NY	32,790,800
11	205	Birmingham, AL	31,533,200
12	770	Atlanta, GA	30,559,500
13	901	Memphis, TN	29,739,500
14	704	Charlotte, NC	29,362,900
15	702	Las Vegas, NV	28,961,000
16	407	Orlando, FL	28,730,600
17	305	Miami, FL	28,511,300
18	225	Baton Rouge, LA	27,953,200
19	713	Houston, TX	26,553,000
20	281	Houston, TX	26,164,800

Top 40 Most Robocalled Area Codes Per Capita

Rank	Area Code	Location	Est. Calls	Population	PerCapita/mo	PerCapita/dy
1	404	Atlanta, GA	67,417,400	1,222,904	55.13	1.97
2	202	Washington, DC	23,061,400	566,825	40.69	1.45
3	225	Baton Rouge, LA	27,953,200	724,568	38.58	1.38
4	901	Memphis, TN	29,739,500	1,132,183	26.27	0.94
5	954	Ft. Lauderdale, FL	40,758,700	1,623,018	25.11	0.90
6	347	New York, NY	32,790,800	1,330,503	24.65	0.88
7	571	Alexandria, VA	8,753,700	369,555	23.69	0.85
8	478	Macon, GA	13,920,600	596,828	23.32	0.83
9	205	Birmingham, AL	31,533,200	1,383,851	22.79	0.81
10	504	New Orleans, LA	21,827,900	1,012,591	21.56	0.77
11	501	Little Rock, AR	18,058,600	845,870	21.35	0.76
12	214	Dallas, TX	48,983,200	2,321,856	21.10	0.75
13	702	Las Vegas, NV	28,961,000	1,373,034	21.09	0.75
14	337	Lafayette, LA	18,111,800	884,317	20.48	0.73
15	813	Tampa, FL	23,267,600	1,156,225	20.12	0.72
16	407	Orlando, FL	28,730,600	1,440,840	19.94	0.71
17	229	Albany, GA	11,177,000	579,377	19.29	0.69
18	240	Baltimore, MD	20,642,900	1,075,439	19.19	0.69
19	216	Cleveland, OH	19,955,900	1,083,871	18.41	0.66
20	803	Columbia, SC	26,026,500	1,414,765	18.40	0.66
21	843	Charleston, SC	24,501,100	1,356,134	18.07	0.65
22	704	Charlotte, NC	29,362,900	1,647,911	17.82	0.64
23	832	Houston, TX	49,339,300	2,791,665	17.67	0.63
24	561	West Palm Beach, FL	21,910,000	1,241,766	17.64	0.63
25	318	Shreveport, LA	20,168,400	1,143,157	17.64	0.63
26	817	Dallas, TX	34,073,200	1,934,508	17.61	0.63
27	210	San Antonio, TX	24,314,900	1,390,662	17.48	0.62
28	251	Mobile, AL	11,176,400	650,094	17.19	0.61
29	912	Savannah, GA	14,699,100	855,707	17.18	0.61
30	334	Montgomery, AL	18,552,500	1,080,475	17.17	0.61
31	919	Raleigh, NC	24,407,500	1,447,521	16.86	0.60
32	512	Austin, TX	21,460,800	1,293,661	16.59	0.59
33	314	St. Louis, MO	20,795,900	1,258,594	16.52	0.59
34	615	Nashville, TN	22,173,000	1,362,222	16.28	0.58
35	917	New York, NY	39,428,400	2,459,156	16.03	0.57
36	267	Philadelphia, PA	19,965,900	1,308,769	15.26	0.54
37	706	Augusta, GA	25,429,500	1,687,230	15.07	0.54
38	313	Detroit, MI	23,782,000	1,580,054	15.05	0.54
39	904	Jacksonville, FL	20,754,900	1,383,389	15.00	0.54
40	757	Virginia Peninsula	23,728,400	1,590,549	14.92	0.53

Top 20 Most Robocalled States by Volume

Rank	State	Est. Calls Received
1	California	384,426,000
2	Texas	363,314,600
3	Florida	261,156,200
4	Georgia	213,583,900
5	New York	207,808,900
6	Illinois	134,589,600
7	Ohio	115,757,000
8	Pennsylvania	115,429,200
9	North Carolina	111,030,700
10	Louisiana	97,585,100
11	Michigan	89,723,000
12	Tennessee	88,305,400
13	New Jersey	84,281,000
14	Virginia	82,981,800
15	Maryland	79,021,100
16	Alabama	77,855,800
17	South Carolina	64,396,600
18	Arizona	60,016,100
19	Missouri	51,740,500
20	Indiana	51,408,100

Outbound Robocalls

Top 20 Robocalling Numbers by Volume

Rank	Robocaller	Est. Calls Placed	Type of Caller	Caller
1	8009556600	37,777,800	Bank Debt Collector	Capital One
2	9802423698	22,307,100	Other	Prescription Approval Request
3	7732736136	21,106,300	Other	Health Insurance Spam
4	9738540915	14,144,700	Debt Collector	Portfolio Recovery Assoc.
5	8776478552	13,961,100	Bank Debt Collector	Wells Fargo
6	5172191107	13,521,400	Debt Collector	Portfolio Recovery Assoc.
7	8882224227	11,590,900	Bank Debt Collector	Santander USA
8	8002662278	11,210,600	Cable Debt Collector	Comcast
9	9543694797	11,178,000	Debt Collector	Portfolio Recovery Assoc.
10	7033486954	10,356,400	Other	Health Insurance Spam
11	8009423767	9,071,900	Other	Substitute Teacher Notification
12	8443496207	8,540,100	Retail Debt Collector	Fingerhut
13	8009475096	7,778,000	Telephone Company	AT&T
14	8442137851	6,966,300	Bank Debt Collector	Wells Fargo Home Mortg.
15	8666523145	6,632,900	Debt Collector	Encore Receivable Mgt.
16	8664084070	6,085,300	Bank Debt Collector	Barclay’s Bank
17	8002927508	5,851,800	Bank Debt Collector	Synchrony Bank
18	8008165569	5,610,800	Debt Collector	TSI
19	8008755164	5,562,500	Retail Debt Collector	ERC
20	8002898004	5,520,900	Bank Debt Collector	Wells Fargo Dealer Svs.

Top 20 Cities that Made the Most Robocalls

Rank

City

Est. Calls Placed

Chicago, IL

106,508,800

Los Angeles, CA

93,550,400

New York, NY

85,781,400

Dallas, TX

81,696,200

Newark, NJ

70,945,000

Atlanta, GA

67,340,100

Houston, TX

60,717,900

Phoenix, AZ

57,008,100

Seattle, WA

52,539,900

San Francisco Bay Area, CA

45,739,400

Charlotte, NC

43,943,000

Philadelphia, PA

40,958,800

Detroit, MI

40,232,300

Baltimore, MD

39,935,800

Ft. Lauderdale, FL

39,166,200

Washington, DC

38,861,600

Columbus, OH

35,871,600

Orlando, FL

34,641,300

Miami, FL

31,900,100

San Diego, CA

30,119,200

Top 20 States That Made The Most Robocalls

Rank	State	Est. Calls Placed
1	California	275,316,100
2	Texas	234,635,600
3	Florida	201,895,300
4	New York	159,051,500
5	Illinois	112,941,800
6	Georgia	100,173,400
7	Ohio	97,308,800
8	New Jersey	82,136,100
9	North Carolina	76,604,400
10	Michigan	70,063,700
11	Pennsylvania	64,935,300
12	Arizona	57,008,100
13	Washington	55,065,000
14	Virginia	53,303,500
15	Tennessee	47,928,900
16	Maryland	39,935,800
17	District of Columbia	38,861,600
18	Louisiana	37,198,300
19	Colorado	36,811,400
20	Alabama	36,402,600

Top Area Codes That Made The Most Outbound Robocalls (non Toll Free)

Rank	Area code	City-Area	Est. Calls Placed
1	202	Washington, DC	38,861,600
2	773	Chicago, IL	32,542,400
3	614	Columbus, OH	31,697,200
4	312	Chicago, IL	30,463,500
5	954	Ft. Lauderdale, FL	30,323,100
6	980	Charlotte, NC	30,028,300
7	210	San Antonio, TX	28,219,300
8	469	Dallas, TX	25,033,800
9	678	Atlanta, GA	24,686,700
10	972	Dallas, TX	22,936,800
11	407	Orlando, FL	22,404,600
12	646	New York, NY	21,286,300
13	513	Cincinnati, OH	21,230,700
14	973	Newark, NJ	20,670,500
15	480	Phoenix, AZ	20,616,900
16	201	Newark, NJ	20,387,800
17	702	Las Vegas, NV	20,288,500
18	215	Philadelphia, PA	20,285,600
19	425	Seattle, WA	20,225,200
20	703	Alexandria, VA	20,053,400

Details on the Top 12 Most Robocalled Cities in America

#1 Atlanta

Atlanta topped the YouMail 50 Most Robocalled Cities in America™ list for the 29^th month in a row, with its residents receiving nearly 147.9 million robocalls in April.
Atlanta’s 404 area code also topped the list of most-robocalled area codes on a per-capita basis for the 29th month in a row, with 55.1 robocalls per person in the month of April. This translated to 1.97 robocalls per person per day.
Atlanta’s 404 area code received the most robocalls of any area in April (approximately 67.4 million) and Three Atlanta area codes (404, 678, and 770) made the list of 20 Most-Robocalled Area codes in the month of April.
Atlanta finished #6 on the list of cities that made the most robocalls in April (67.3 million).
Atlanta’s 678 area code finished #9 on the list of most-prolific robocalling areas in the nation, placing nearly 24.7 million robocalls in April.

#2 Dallas

Dallas was the second most-robocalled city in America in April with 127.5 million robocalls received.
Two Dallas area codes (214 and 817) made the list of 20 Most-Robocalled Area codes in the month of April, finishing #3 and #9 on the list, respectively. Dallas’ 214 area code finished #12 on the list of most robocalled are codes per capita with 21.1 robocalls received per person during the month.
Dallas finished #4 on the list of cities that made the most robocalls in April (nearly 81.7 million robocalls placed).
Two Dallas area codes 469 and 972 made the list of 20 most-prolific robocalling areas in April. The two areas (which finished #8 and #10 on the list, respectively) produced a combined 47.9 million robocalls in April.

#3 New York

New York was #3, with nearly 122.6 million robocalls received.
Two New York area codes (917 and 347) placed on the list of 20 most-robocalled area codes for the month of April. Residents of the 917 area received 39.4 million calls in April, while the 347 area received nearly 32.8 million robocalls during the month.
New York’s 347 area code finished #6 on the list of areas that received the most robocalls in April on a per-capita basis. New Yorkers in the 347 area code received nearly 25 calls per person during the month.
The city of New York finished #3 on the list of cities that placed the most robocalls in April, responsible for 85.7 million outbound robocalls during the month.
New York’s 646 area code placed #12 on the list of areas that placed the most robocalls during the month with 21.3 million calls placed.

#4 Los Angeles

Los Angeles placed#4, with its residents receiving 122.3 million robocalls.
Los Angeles’ 310 area code finished #7 on the list of most-robocalled area codes in April with 37.2 million robocalls received.
Los Angeles placed second on the list of cities that made the most robocalls in April (93.5 million.

#5 Chicago

Chicago was the 5th most-prolific robocalling city in America during the month of April with 106.5 million robocalls placed.
Chicago’s 773 area code was the eighth-most robocalled area code in America during the month of April. Residents there received a combined 35.8 million robocalls during the month of April.
Chicago’s 773 and 312 area codes finished #2 and #4, respectively, on the list most-prolific robocalling area codes in the month of April. These two area codes combined for 62.9 million outbound robocalls during the month.

#6 Houston

Houston placed #6, receiving 103.5 million calls, a 5% increase vs. March, with residents receiving nearly 18 robocalls per person during the month.
Three Houston area codes 832, 713 and 281, ranked #2, #19 and #20, respectively, on the list of areas that received the most robocalls during the month of April.
Houston finished #7 on the list of cities that made the most robocalls during the month of April (60.7 million).
Houston area code 832 finished 23^rd on the list of area codes receiving the most robocalls on a per-capita basis.

#7 Baltimore

Baltimore remained at #7, with an estimated 79.0 million robocalls received.
Baltimore finished #14 on the list of cities that placed the most robocalls in April with 39.9 million robocalls placed.
Baltimore’s 240 area code received 19.2 calls per person in April, making it the 18th most-robocalled area on a per-capita basis.

#8 Philadelphia

Philadelphia placed #8, as it received approximately 60.9 million robocalls for the month, fueled by a 7% increase in robocall volume vs. the previous month. Residents received an estimated 15.2 robocalls per person during the month of April.
Philadelphia claimed the #12 spot on the list of cities that placed the most robocalls in April with 40.9 million calls placed.
Philadelphia’s 215 area code placed #18 on the list of area codes that placed the most robocalls in April (nearly 20.3 million robocalls placed), and the 267 area code placed #36 on the list of most-robocalled areas on a per-capita basis.

#9 San Francisco Bay Area

The San Francisco Bay Area ranked #9, with nearly 60.7 million robocalls received in April – a 7% increase in calls received vs. March.
San Francisco also claimed the #10 spot on the list of Top 20 cities that made the most robocalls in April, with 45.7 million calls placed.

#10 Newark, NJ

Newark took the #10 spot, receiving nearly 60.5 million calls during the month.
Newark moved up three spots to #5 on the list of cities that generated the most robocalls in April with 70.9 million calls placed, a 36.0% month-on-month increase.
Breaking it down further, Newark’s 973 and 201 area codes finished #14 and #16, respectively, on the list of area codes that placed the most robocalls during the month of April. Combined, these area codes placed nearly 40.9 million robocalls during the month.

#11 Phoenix

Phoenix placed #11, with nearly 60.0 million robocalls received in April, an increase of 8% vs. March.
Phoenix claimed the #8 position on the list of cities that placed the most robocalls with 57.0 million robocalls made in April. Phoenix was one of nine cities to place more than 50 million robocalls in a single month.
Phoenix’s 480 area code placed 20.6 million robocalls in April, which ranked #15 on the list of area codes that placed the most robocalls for the month.

#12 Detroit

Detroit dropped to the #12 spot, with 56.5 million calls received (despite a 6% increase vs. March).
Detroit’s 313 area code also finished #38 on the list of cities that received the most robocalls on a per-capita basis. Residents of this area code finished April having received an average of 15.0 robocalls per person during the month.
Detroit claimed the #13 position on the list of cities that made the most robocalls in April with 40.2 million robocalls placed.

Smart Answers: news & productivity tips for mobile business professionals

Link Archives

Robocall Index Snapshot – April 2018