Here are some details culled from the YouMail robocall index for April, 2018.

  • There was an estimated 3.36 billion robocalls placed in April 2018, a 6.5% month-on-month increase in robocall volume, and a 34.4% increase vs. April of last year.
  • The 3.36 billion robocalls set a new record for the second month in a row, and was only the second time we’ve seen 3 billion robocalls in a single month.
  • April’s robocall volume amounted to approximately 1,297 robocalls placed every second or 112.0 million calls per day during the month, both records, and a roughly 10% increase from last month’s national robocall volume amounted to 1,178 robocalls placed every second, or 101.8 million per day.

Below are a variety of different breakdowns of robocall volumes by time, geographic regions, and more.

 

Inbound Robocalls

Overall Volume By Time Period

Last 13 Months /Month /Day /Hour /Minute /Second
APR 2018 3,361,051,800 112,035,060 4,668,128 77,802 1,297
MAR 2018 3,155,805,700 101,800,184 4,241,674 70,695 1,178
FEB 2018 2,747,768,500 98,134,589 4,088,941 68,149 1,136
JAN 2018 2,875,169,300 92,747,397 3,864,475 64,408 1,073
DEC 2017 2,779,456,500 89,659,887 3,735,829 62,264 1,038
NOV 2017 2,741,568,726 88,437,701 3,684,904 61,415 1,024
OCT 2017 2,497,627,000 80,568,613 3,357,026 55,950 933
SEP 2017 2,397,740,500 79,924,683 3,330,195 55,503 925
AUG 2017 2,905,398,500 93,722,532 3,905,106 65,085 1,085
JUL 2017 2,598,363,500 86,612,117 3,608,838 60,147 1,002
JUN 2017 2,530,355,000 84,345,167 3,514,382 58,573 976
MAY 2017 2,624,923,500 84,674,952 3,528,123 58,802 980
APR 2017 2,500,833,000 83,361,100 3,473,379 57,890 965

The Top 50 Cities

Rank City-Area Est. Calls Rec. Change (M:M) % Chg. Last Rank Rank Chg.
1 Atlanta, GA 147,923,200 9,787,400 7% 1 NC
2 Dallas, TX 127,500,800 6,534,800 5% 3 +1
3 New York, NY 122,671,000 -330,400 0% 2 -1
4 Los Angeles, CA 122,362,800 12,587,700 11% 5 +1
5 Chicago, IL 120,092,000 8,275,600 7% 4 -1
6 Houston, TX 103,548,300 5,170,100 5% 6 NC
7 Baltimore, MD 79,021,100 3,746,800 5% 7 NC
8 Philadelphia, PA 60,969,300 3,976,300 7% 9 +1
9 San Francisco Bay Area, CA 60,737,800 3,844,200 7% 10 +1
10 Newark, NJ 60,585,700 -903,400 -1% 8 -2
11 Phoenix, AZ 60,016,100 4,493,400 8% 11 NC
12 Detroit, MI 56,533,900 3,061,000 6% 12 NC
13 Miami, FL 46,314,800 2,141,800 5% 13 NC
14 Ft. Lauderdale, FL 43,569,100 4,158,500 11% 14 NC
15 Riverside, CA 41,572,900 5,237,500 14% 15 NC
16 San Diego, CA 40,829,700 4,756,800 13% 16 NC
17 Tampa, FL 36,704,300 2,806,600 8% 17 NC
18 Seattle, WA 33,208,500 2,382,800 8% 18 NC
19 Birmingham, AL 31,533,200 1,218,500 4% 19 NC
20 New Orleans, LA 31,351,700 1,274,300 4% 20 NC
21 Denver, CO 30,356,500 1,448,700 5% 21 NC
22 Memphis, TN 29,739,500 1,935,100 7% 22 NC
23 Charlotte, NC 29,362,900 3,150,500 12% 27 +4
24 Las Vegas, NV 29,107,800 2,207,200 8% 26 +2
25 Cleveland, OH 29,024,700 1,318,300 5% 23 -2
26 Orlando, FL 28,730,600 1,224,300 4% 25 -1
27 Baton Rouge, LA 27,953,200 264,000 1% 24 -3
28 Alexandria, VA 27,162,100 1,504,900 6% 28 NC
29 Fresno, CA 26,903,300 2,611,500 11% 33 +4
30 Sacramento, CA 26,339,500 1,386,000 6% 29 -1
31 Buffalo, NY 26,283,200 1,491,100 6% 30 -1
32 Columbia, SC 26,026,500 2,959,200 13% 40 +8
33 Augusta, GA 25,864,000 1,491,000 6% 32 -1
34 Bakersfield, CA 25,596,700 2,371,200 10% 37 +3
35 Columbus, OH 25,162,300 1,959,400 8% 38 +3
36 Boston, MA 25,095,400 311,400 1% 31 -5
37 St. Louis, MO 24,959,200 1,473,300 6% 36 -1
38 Indianapolis, IN 24,899,200 2,521,100 11% 41 +3
39 Raleigh, NC 24,624,200 1,432,100 6% 39 NC
40 Charleston, SC 24,501,100 2,538,300 12% 44 +4
41 San Antonio, TX 24,314,900 678,400 3% 35 -6
42 Minneapolis, MN 23,989,200 1,744,000 8% 43 +1
43 Virginia Peninsula 23,728,400 1,429,400 6% 42 -1
44 Camden, NJ 23,695,300 -531,400 -2% 34 -10
45 Washington, DC 23,061,400 1,899,700 9% 46 +1
46 Long Beach, CA 22,316,100 3,117,000 16% 53 +7
47 Nashville, TN 22,315,000 1,082,800 5% 45 -2
48 West Palm Beach, FL 21,910,000 1,018,900 5% 47 -1
49 Austin, TX 21,835,800 1,403,100 7% 51 +2
50 Pittsburgh, PA 21,601,200 893,000 4% 50 NC

 The Top 20 Most-Robocalled Area Codes

Rank Area Code City-Area Est. Calls Received
1 404 Atlanta, GA 67,417,400
2 832 Houston, TX 49,339,300
3 214 Dallas, TX 48,983,200
4 678 Atlanta, GA 45,378,500
5 954 Ft. Lauderdale, FL 40,758,700
6 917 New York, NY 39,428,400
7 310 Los Angeles, CA 37,226,100
8 773 Chicago, IL 35,841,600
9 817 Dallas, TX 34,073,200
10 347 New York, NY 32,790,800
11 205 Birmingham, AL 31,533,200
12 770 Atlanta, GA 30,559,500
13 901 Memphis, TN 29,739,500
14 704 Charlotte, NC 29,362,900
15 702 Las Vegas, NV 28,961,000
16 407 Orlando, FL 28,730,600
17 305 Miami, FL 28,511,300
18 225 Baton Rouge, LA 27,953,200
19 713 Houston, TX 26,553,000
20 281 Houston, TX 26,164,800

Top 40 Most Robocalled Area Codes Per Capita

Rank Area Code Location Est. Calls Population PerCapita/mo PerCapita/dy
1 404 Atlanta, GA 67,417,400 1,222,904 55.13 1.97
2 202 Washington, DC 23,061,400 566,825 40.69 1.45
3 225 Baton Rouge, LA 27,953,200 724,568 38.58 1.38
4 901 Memphis, TN 29,739,500 1,132,183 26.27 0.94
5 954 Ft. Lauderdale, FL 40,758,700 1,623,018 25.11 0.90
6 347 New York, NY 32,790,800 1,330,503 24.65 0.88
7 571 Alexandria, VA 8,753,700 369,555 23.69 0.85
8 478 Macon, GA 13,920,600 596,828 23.32 0.83
9 205 Birmingham, AL 31,533,200 1,383,851 22.79 0.81
10 504 New Orleans, LA 21,827,900 1,012,591 21.56 0.77
11 501 Little Rock, AR 18,058,600 845,870 21.35 0.76
12 214 Dallas, TX 48,983,200 2,321,856 21.10 0.75
13 702 Las Vegas, NV 28,961,000 1,373,034 21.09 0.75
14 337 Lafayette, LA 18,111,800 884,317 20.48 0.73
15 813 Tampa, FL 23,267,600 1,156,225 20.12 0.72
16 407 Orlando, FL 28,730,600 1,440,840 19.94 0.71
17 229 Albany, GA 11,177,000 579,377 19.29 0.69
18 240 Baltimore, MD 20,642,900 1,075,439 19.19 0.69
19 216 Cleveland, OH 19,955,900 1,083,871 18.41 0.66
20 803 Columbia, SC 26,026,500 1,414,765 18.40 0.66
21 843 Charleston, SC 24,501,100 1,356,134 18.07 0.65
22 704 Charlotte, NC 29,362,900 1,647,911 17.82 0.64
23 832 Houston, TX 49,339,300 2,791,665 17.67 0.63
24 561 West Palm Beach, FL 21,910,000 1,241,766 17.64 0.63
25 318 Shreveport, LA 20,168,400 1,143,157 17.64 0.63
26 817 Dallas, TX 34,073,200 1,934,508 17.61 0.63
27 210 San Antonio, TX 24,314,900 1,390,662 17.48 0.62
28 251 Mobile, AL 11,176,400 650,094 17.19 0.61
29 912 Savannah, GA 14,699,100 855,707 17.18 0.61
30 334 Montgomery, AL 18,552,500 1,080,475 17.17 0.61
31 919 Raleigh, NC 24,407,500 1,447,521 16.86 0.60
32 512 Austin, TX 21,460,800 1,293,661 16.59 0.59
33 314 St. Louis, MO 20,795,900 1,258,594 16.52 0.59
34 615 Nashville, TN 22,173,000 1,362,222 16.28 0.58
35 917 New York, NY 39,428,400 2,459,156 16.03 0.57
36 267 Philadelphia, PA 19,965,900 1,308,769 15.26 0.54
37 706 Augusta, GA 25,429,500 1,687,230 15.07 0.54
38 313 Detroit, MI 23,782,000 1,580,054 15.05 0.54
39 904 Jacksonville, FL 20,754,900 1,383,389 15.00 0.54
40 757 Virginia Peninsula 23,728,400 1,590,549 14.92 0.53

Top 20 Most Robocalled States by Volume

Rank State Est. Calls Received
1 California 384,426,000
2 Texas 363,314,600
3 Florida 261,156,200
4 Georgia 213,583,900
5 New York 207,808,900
6 Illinois 134,589,600
7 Ohio 115,757,000
8 Pennsylvania 115,429,200
9 North Carolina 111,030,700
10 Louisiana 97,585,100
11 Michigan 89,723,000
12 Tennessee 88,305,400
13 New Jersey 84,281,000
14 Virginia 82,981,800
15 Maryland 79,021,100
16 Alabama 77,855,800
17 South Carolina 64,396,600
18 Arizona 60,016,100
19 Missouri 51,740,500
20 Indiana 51,408,100

Outbound Robocalls

Top 20 Robocalling Numbers by Volume

Rank Robocaller Est. Calls Placed Type of Caller Caller
1 8009556600 37,777,800 Bank Debt Collector Capital One
2 9802423698 22,307,100 Other Prescription Approval Request
3 7732736136 21,106,300 Other Health Insurance Spam
4 9738540915 14,144,700 Debt Collector Portfolio Recovery Assoc.
5 8776478552 13,961,100 Bank Debt Collector Wells Fargo
6 5172191107 13,521,400 Debt Collector Portfolio Recovery Assoc.
7 8882224227 11,590,900 Bank Debt Collector Santander USA
8 8002662278 11,210,600 Cable Debt Collector Comcast
9 9543694797 11,178,000 Debt Collector Portfolio Recovery Assoc.
10 7033486954 10,356,400 Other Health Insurance Spam
11 8009423767 9,071,900 Other Substitute Teacher Notification
12 8443496207 8,540,100 Retail Debt Collector Fingerhut
13 8009475096 7,778,000 Telephone Company AT&T
14 8442137851 6,966,300 Bank Debt Collector Wells Fargo Home Mortg.
15 8666523145 6,632,900 Debt Collector Encore Receivable Mgt.
16 8664084070 6,085,300 Bank Debt Collector Barclay’s Bank
17 8002927508 5,851,800 Bank Debt Collector Synchrony Bank
18 8008165569 5,610,800 Debt Collector TSI
19 8008755164 5,562,500 Retail Debt Collector ERC
20 8002898004 5,520,900 Bank Debt Collector Wells Fargo Dealer Svs.

Top 20 Cities that Made the Most Robocalls

Rank City Est. Calls Placed
1 Chicago, IL 106,508,800
2 Los Angeles, CA 93,550,400
3 New York, NY  85,781,400
4 Dallas, TX 81,696,200
5 Newark, NJ  70,945,000
6 Atlanta, GA 67,340,100
7 Houston, TX 60,717,900
8 Phoenix, AZ 57,008,100
 9 Seattle, WA 52,539,900
10 San Francisco Bay Area, CA 45,739,400
11 Charlotte, NC 43,943,000
 12 Philadelphia, PA
40,958,800
13 Detroit, MI 40,232,300
14 Baltimore, MD 39,935,800
15 Ft. Lauderdale, FL 39,166,200
16 Washington, DC  38,861,600
17 Columbus, OH 35,871,600
18 Orlando, FL  34,641,300
19 Miami, FL 31,900,100
20 San Diego, CA 30,119,200

 

Top 20 States That Made The Most Robocalls

Rank State Est. Calls Placed
1 California 275,316,100
2 Texas 234,635,600
3 Florida 201,895,300
4 New York 159,051,500
5 Illinois 112,941,800
6 Georgia 100,173,400
7 Ohio 97,308,800
8 New Jersey 82,136,100
9 North Carolina 76,604,400
10 Michigan 70,063,700
11 Pennsylvania 64,935,300
12 Arizona 57,008,100
13 Washington 55,065,000
14 Virginia 53,303,500
15 Tennessee 47,928,900
16 Maryland 39,935,800
17 District of Columbia 38,861,600
18 Louisiana 37,198,300
19 Colorado 36,811,400
20 Alabama 36,402,600

 

Top Area Codes That Made The Most Outbound Robocalls (non Toll Free)

Rank Area code City-Area Est. Calls Placed
1 202 Washington, DC 38,861,600
2 773 Chicago, IL 32,542,400
3 614 Columbus, OH 31,697,200
4 312 Chicago, IL 30,463,500
5 954 Ft. Lauderdale, FL  30,323,100
6 980 Charlotte, NC 30,028,300
7 210 San Antonio, TX 28,219,300
8 469 Dallas, TX 25,033,800
9 678 Atlanta, GA 24,686,700
10 972 Dallas, TX 22,936,800
11 407 Orlando, FL 22,404,600
12 646 New York, NY 21,286,300
13 513 Cincinnati, OH 21,230,700
14 973 Newark, NJ 20,670,500
15 480 Phoenix, AZ 20,616,900
16 201 Newark, NJ 20,387,800
17 702 Las Vegas, NV 20,288,500
18 215 Philadelphia, PA  20,285,600
19 425 Seattle, WA 20,225,200
20 703 Alexandria, VA 20,053,400

 

Details on the Top 12 Most Robocalled Cities in America

#1 Atlanta

  • Atlanta topped the YouMail 50 Most Robocalled Cities in America™ list for the 29th month in a row, with its residents receiving nearly 147.9 million robocalls in April.
  • Atlanta’s 404 area code also topped the list of most-robocalled area codes on a per-capita basis  for the 29th month in a row, with 55.1 robocalls per person in the month of April. This translated to 1.97 robocalls per person per day.
  • Atlanta’s 404 area code received the most robocalls of any area in April (approximately 67.4 million) and Three Atlanta area codes (404, 678, and 770) made the list of 20 Most-Robocalled Area codes in the month of April.
  • Atlanta finished #6 on the list of cities that made the most robocalls in April (67.3 million).
  • Atlanta’s 678 area code finished #9 on the list of most-prolific robocalling areas in the nation, placing nearly 24.7 million robocalls in April.

#2 Dallas

  • Dallas was the second most-robocalled city in America in April with 127.5 million robocalls received.
  • Two Dallas area codes (214 and 817) made the list of 20 Most-Robocalled Area codes in the month of April, finishing #3 and #9 on the list, respectively.  Dallas’ 214 area code finished #12 on the list of most robocalled are codes per capita with 21.1 robocalls received per person during the month.
  • Dallas finished #4 on the list of cities that made the most robocalls in April (nearly 81.7 million robocalls placed).
  • Two Dallas area codes 469 and 972 made the list of 20 most-prolific robocalling areas in April. The two areas (which finished #8 and #10 on the list, respectively) produced a combined 47.9 million robocalls in April.

#3 New York

  • New York was #3, with nearly 122.6 million robocalls received.
  • Two New York area codes (917 and 347) placed on the list of 20 most-robocalled area codes for the month of April. Residents of the 917 area received 39.4 million calls in April, while the 347 area received nearly 32.8 million robocalls during the month.
  • New York’s 347 area code finished #6 on the list of areas that received the most robocalls in April on a per-capita basis.  New Yorkers in the 347 area code received nearly 25 calls per person during the month.
  • The city of New York finished #3 on the list of cities that placed the most robocalls in April, responsible for 85.7 million outbound robocalls during the month.
  • New York’s 646 area code placed #12 on the list of areas that placed the most robocalls during the month with 21.3 million calls placed.

#4 Los Angeles

  • Los Angeles placed#4, with its residents receiving 122.3 million robocalls.
  • Los Angeles’ 310 area code finished #7 on the list of most-robocalled area codes in April with 37.2 million robocalls received.
  • Los Angeles placed second on the list of cities that made the most robocalls in April (93.5 million.

#5 Chicago

  • Chicago was the 5th most-prolific robocalling city in America during the month of April with 106.5 million robocalls placed.
  • Chicago’s 773 area code was the eighth-most robocalled area code in America during the month of April. Residents there received a combined 35.8 million robocalls during the month of April.
  • Chicago’s 773 and 312 area codes finished #2 and #4, respectively, on the list most-prolific robocalling area codes in the month of April. These two area codes combined for 62.9 million outbound robocalls during the month.

#6 Houston

  • Houston placed #6, receiving 103.5 million calls, a 5% increase vs. March, with residents receiving nearly 18 robocalls per person during the month.
  • Three Houston area codes 832, 713 and 281, ranked #2, #19 and #20, respectively, on the list of areas that received the most robocalls during the month of April.
  • Houston finished #7 on the list of cities that made the most robocalls during the month of April (60.7 million).
  • Houston area code 832 finished 23rd on the list of area codes receiving the most robocalls on a per-capita basis.

#7 Baltimore

  • Baltimore remained at #7, with an estimated 79.0 million robocalls received.
  • Baltimore finished #14 on the list of cities that placed the most robocalls in April with 39.9 million robocalls placed.
  • Baltimore’s 240 area code received 19.2 calls per person in April, making it the 18th most-robocalled area on a per-capita basis.

#8 Philadelphia

  • Philadelphia placed #8, as it received approximately 60.9 million robocalls for the month, fueled by a 7% increase in robocall volume vs. the previous month.  Residents received an estimated 15.2 robocalls per person during the month of April.
  • Philadelphia claimed the #12 spot on the list of cities that placed the most robocalls in April with 40.9 million calls placed.
  • Philadelphia’s 215 area code placed #18 on the list of area codes that placed the most robocalls in April (nearly 20.3 million robocalls placed), and the 267 area code placed #36 on the list of most-robocalled areas on a per-capita basis.

#9 San Francisco Bay Area

  • The San Francisco Bay Area ranked #9, with nearly 60.7 million robocalls received in April – a 7% increase in calls received vs. March.
  • San Francisco also claimed the #10 spot on the list of Top 20 cities that made the most robocalls in April, with 45.7 million calls placed.

#10 Newark, NJ

  • Newark took the #10 spot, receiving nearly 60.5 million calls during the month.
  • Newark moved up three spots to #5 on the list of cities that generated the most robocalls in April with 70.9 million calls placed, a 36.0% month-on-month increase.
  • Breaking it down further, Newark’s 973 and 201 area codes finished #14 and #16, respectively, on the list of area codes that placed the most robocalls during the month of April. Combined, these area codes placed nearly 40.9 million robocalls during the month.

#11 Phoenix

  • Phoenix placed #11, with nearly 60.0 million robocalls received in April, an increase of 8% vs. March.
  • Phoenix claimed the #8 position on the list of cities that placed the most robocalls with 57.0 million robocalls made in April. Phoenix was one of nine cities to place more than 50 million robocalls in a single month.
  • Phoenix’s 480 area code placed 20.6 million robocalls in April, which ranked #15 on the list of area codes that placed the most robocalls for the month.

#12 Detroit

  • Detroit dropped to the #12 spot, with 56.5 million calls received (despite a 6% increase vs. March).
  • Detroit’s 313 area code also finished #38 on the list of cities that received the most robocalls on a per-capita basis. Residents of this area code finished April having received an average of 15.0 robocalls per person during the month.
  • Detroit claimed the #13 position on the list of cities that made the most robocalls in April with 40.2 million robocalls placed.

3 thoughts on “Robocall Index Snapshot – April 2018

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