This week’s scam alert highlights a new imposter scheme targeting Comcast Xfinity customers. Scammers are impersonating Comcast representatives, offering a fake 50% discount on bills to lure unsuspecting individuals into sharing personal or financial information. This scam preys on trust in the Comcast brand and creates a false sense of urgency, making it especially dangerous.
In this article find out about:
- What Is the Comcast Xfinity Impersonation Scam?
- Why Is the Comcast Xfinity Scam Dangerous?
- How to Protect Yourself from the Comcast Xfinity Scam
What Is the Comcast Xfinity Impersonation Scam?
This scam begins with an automated call claiming to be from Comcast Xfinity, notifying customers of a limited-time 50% discount on their bill. The message urges recipients to call back immediately to secure the offer, using tactics designed to rush victims into providing sensitive details.
What seems like an exciting opportunity to save money is, in reality, a fraudulent attempt to exploit your personal and financial information.
Scam Details
Brand Exploited: Comcast Xfinity
Scam Name: Fake Bill Reduction Offer
Fraud Score: 0.80 (High Risk)
Audio Transcript:
“Dear Comcast customer, this call is to remind you that the 50% discount offer on your Comcast Xfinity account expires today. In order to avail this discount, please call back at (888) 661-2189 from 8 a.m. to 5 p.m. Pacific Standard Time. Thank you for choosing Comcast as your service provider. Have a wonderful day.”
First Detected: Wed Jun 15, 2023
Top Locations Affected:
Most Used Numbers:
1-888-661-2189
Check the number here.
Why Is the Comcast Xfinity Scam Dangerous?
This scam exploits the credibility of the Comcast brand and a false sense of urgency to deceive customers. The risks include:
- Identity Theft: Scammers may collect personal information such as names, addresses, and account details to impersonate victims or access their Comcast accounts.
- Financial Fraud: Fraudsters may request payment information, leading to unauthorized charges or theft.
- Privacy Breach: Sharing personal details with scammers can expose you to future fraud attempts or phishing schemes.
How to Protect Yourself from the Comcast Xfinity Scam
- Verify Any Discount Offers
If you receive a call about a Comcast discount, do not respond immediately. Contact Comcast directly using the official customer service number listed on their website or your bill to confirm the offer. - Never Share Sensitive Information
Legitimate companies like Comcast will never ask for passwords, PINs, or payment details over the phone. - Block Suspicious Calls
Use tools like YouMail’s call-blocking features to identify and block scam numbers. This ensures fraudulent callers can’t leave voicemails or trick you into responding. - Stay Informed About Scams
Keep up to date with the latest scam alerts by checking resources like YouMail’s scam call index.
How YouMail Can Help You Stay Safe
Scams like the Comcast Xfinity Impersonation Call are increasingly sophisticated, but YouMail’s advanced features can help protect you:
- Call Blocking: Automatically block known scam numbers and stop them from leaving voicemails.
- Call Screening: Detect and safeguard against suspicious activity targeting your phone number.
- Scam Alerts: Stay ahead of threats with real-time updates about trending scams.
By using YouMail, you can take control of your call security and protect your personal and financial information from fraudsters.
Stay Vigilant with YouMail
Fraudsters rely on trust and urgency to exploit victims, but you don’t have to fall for their tricks. With YouMail’s call protection and scam alerts, you can safeguard your sensitive information and stay one step ahead of scammers.
Download YouMail today and join millions of users in fighting back against scam calls. Stay informed, stay secure, and don’t let scammers win.
Find out more about Fraudulent Scams Exploiting Popular Brands at the YouMail Robocall Scam Guide.
I’m not a Comcast customer and got the message saying that unless I don’t call, I would lose the 50% discount. Since I’m not a customer, and therefore I don’t have any contract, this time they erred in sending the message; it’s definitely a scam
You are correct. The scammers generally send out their notifications to anyone, customers or not. If you are a customer, it makes it a little more difficult to recognize as a scam.
Just received a call from this number and the same scam. What is bad is that when you call the number back, it sounds like Comcast’s phone system.
Just to contribute to the dialogue… I received this voicemail today in Colorado. They tried to get me to prepay the first 12-months ($720) just by verifying my direct deposit information. Don’t fall for this.
Thanks for adding to the convo — that’s a really sneaky (and bold) version of the scam. Trying to get direct deposit info upfront is a huge red flag. Glad you caught it, and major thanks for sharing the details — it helps others stay one step ahead!
Last evening I received a call from (Xfinity) from Kinderhock, Il. 217-426-0539 stating a problem with my account that I would loose my 50% discount. if I did not call immediately to straighten it out. Didn’t fall for this!
Nice work not falling for it! That 50% discount threat is one of the big red flags in this scam — they’re really trying to create panic so people act fast without thinking. Appreciate you sharing the number they used too. Every report like this helps more folks avoid getting tricked.
Just had a Person trying to offer me discount Comcast billing… The thing that bothers me is they know what my existing Comcast monthly bill.
The number they called from is 406 287-1812… it seems legit when they answer as Comcast. The direct line to billing is 833-312-2554
That’s definitely unsettling — when scammers know details like your actual bill amount, it makes the whole thing feel a lot more legit. They’re getting smarter with the info they use and how they present themselves, which is why this scam is catching so many people off guard. Thanks for sharing the numbers they used — every report helps others stay ahead of it. If you haven’t already, YouMail can block a lot of these before they even ring.
Got a message from Comcast offering me a discount on my bill of 50%. I’m not a Comcast customer who I knew it was a scam. The number they used to call me is 469-840-2967
Good eye! That scam’s making the rounds big time — and they’re not even checking if people are actual Comcast customers. Thanks for calling out the number they used; the more people share these, the easier it is to spot the patterns. Stay sharp!
Just got a voicemail from Comcast/Xfinity, +1(551)379-7129 about the 50% discount expiration. Since no phone call was logged and I don’t have an account with them, it must be a Scam. Number blocked.
Good catch — and yep, that sounds like the scam we called out in the article. They’re hitting tons of people with that fake “50% off your bill” pitch, even folks who don’t have Xfinity. Blocking the number was definitely the right move, though unfortunately, they usually rotate to new ones. Appreciate you sharing the number — every bit of info helps others stay ahead of it!
I just received a call from Wilsonville Oregon the call was from number: 503-558-5669. Same scam and I am a customer.