Why You Need to Develop a Customer Centric Mindset in 2021
“Don’t talk about it, be about it.” This phrase isn’t just real talk from one of the greatest rappers of the last 20 years, it's also incredible busin...
When Opportunity Knocks, You Don’t Say “Press 9 to Return to the Previous Menu”
You know the old saying, “The phones are lighting up”? It probably elicits very different visuals depending on your age. A younger person might think...
Professional Auto-Reply: Shut Up and Take My Money
There are two types of people in the world: those who prefer a phone call and those who prefer to text. Those who prefer calls usually enjoy human int...
Business Made Simple: The Brilliance of Auto-Replies
Technology dominates our lives. Everyone’s got a mini-supercomputer in their pocket, cars can drive themselves, and an app can tell you the status of...
Respond to Missed Callers Instantly with Auto-Reply
It’s impossible to answer every call you receive, but what happens when a call you missed is from someone important like a client or a lead? Chances a...