Why You Need to Develop a Customer Centric Mindset in 2021
“Don’t talk about it, be about it.” This phrase isn’t just real talk from one of the greatest rappers of the last 20 years, it's also incredible busin...
Look Like a Big Business (Even if It Is Just You)
Tom Brady, Lebron James, Mike Trout — superstar athletes bring home the hardware and enjoy the accolades. They win league MVP trophies, championship r...
A Second Phone Number Is the Gateway to the American Dream
Wouldn’t it be a dream to have a view of the beach while you work? Not just a poster, but the actual beach — gulls cawing, waves splashing, and that s...
Using Your Small Business Advantage Versus Goliath
You probably know the story of David and Goliath — well, at least the gist of it: Goliath was a giant and David was a regular-sized dude with a s...
Freedom of Voice (Mail)
What is America without choice? Every day, we choose between DoorDash and Postmates, iOS and Android, Coke and Pepsi. Imagine a world without choice....
Five Things You Need to Improve Your Business Phone Service
You’re starting or growing a small business. You have a great idea, and need traction in the market. Your website needs to look legit. You need produc...
When Opportunity Knocks, You Don’t Say “Press 9 to Return to the Previous Menu”
You know the old saying, “The phones are lighting up”? It probably elicits very different visuals depending on your age. A younger person might think...
Finding Virtue in a Vanity: Personalized Numbers for Your Business
Dial 1-900-MIX-A-LOT, and kick them nasty thoughtsBaby got back If you’ve been to a wedding reception in the last 20 years, chances are you’ve hear...
Walling Off Work From Personal Calls With a Second Phone Line
“Give me a call. Better yet, text me. Actually, hit me on Facebook Messenger. On second thought, better DM me on Twitter. Well, Instagram is probably...
Business Made Simple: The Brilliance of Auto-Replies
Technology dominates our lives. Everyone’s got a mini-supercomputer in their pocket, cars can drive themselves, and an app can tell you the status of...