How to Power Your Customer Experience With a Virtual Assistant
Manners matters. All the intelligence in the world is great, but if the string attached to it is aloof absence, thanks but no thanks. Most people will...
Look Like a Big Business (Even if It Is Just You)
Tom Brady, Lebron James, Mike Trout — superstar athletes bring home the hardware and enjoy the accolades. They win league MVP trophies, championship r...
Using Your Small Business Advantage Versus Goliath
You probably know the story of David and Goliath — well, at least the gist of it: Goliath was a giant and David was a regular-sized dude with a s...
Transforming the Way You Handle Business Calls
In today’s business world, there is a multitude of forms of communication where customers can get in touch with businesses. Yet with new forms of cont...
The Latest Phone Scam – Just Say NO
Move over IRS Scams, Free Cruise Scams and Phishing Scams....there’s a new phone scam in town – and it’s called “Can You Hear Me?” Well, hear us now,...
Unwanted Callers – Productivity Killer
You’re the type of person who spends a few minutes every morning reading the latest articles on productivity tips and searches for the best apps and t...
4 Quick Call Management Tips for Sales Pros
In the sales business? Then you must rely heavily on your phone to reach out and stay in contact with your current and potential clients. Which makes...
Spring Cleaning: Time to Clean Out Your Mailbox
It’s that time of year again. Summer is right around the corner and that means fun and relaxing vacations, going to the beach on Saturdays, and lazy S...
Stand Out! Ensure Past Clients Refer Your Business
You should always give your clients the best care possible, not just because they’re your client but because they can refer your business to friends a...
3 Signs You Need Visual Voicemail
It’s easy to get stuck in your old ways. Your phone carrier already has voicemail so why do you need anything else? How does that saying go, “If it ai...