Who Was That? Vet Missed Calls With the More Powerful Caller ID
We all miss calls. Sometimes we have so much going on, we shout “Hold my calls!” to our imaginary assistant. You may find it happening more…
Business Made Simple: The Brilliance of Auto-Replies
Technology dominates our lives. Everyone’s got a mini-supercomputer in their pocket, cars can drive themselves, and an app can tell you the…
Don’t Let Your Guard Down — Shady Telemarketers Are Still in Business
This past week, the Consumer Financial Protection Bureau (CFPB) and the Massachusetts Attorney General filed a joint lawsuit against a…
Converting Voicemail to High-Quality Text
Voice is one of the oldest forms of communication known to man. Before we could express our true inner selves through the interpretive art of…
Blocking Robocalls to Landlines, Revisited
Now that the COVID-19 pandemic has forced people to spend all their time at home, all those annoying robocalls coming in on their landline…
Join the Fight to Stop COVID-19 Robocall Scams
Let’s be honest, joining a fight does not sound like fun under any circumstance. The good news? This fight doesn’t require fists, guns…
Robocalls: Plague or Profit Potential?
Plagues can come in many forms, from the bubonic plague caused by the bacterium, Yersinia Pestis, infamous for killing millions of people in…
Your Call Reputation Matters
A company’s reputation is all that separates one from the other as more and more goods and services become commoditized. Some organizations…
7 Reasons You Need A Google Voice Alternative
There used to be a popular saying that “no one was ever fired for buying IBM”. And for decades in the IT world that was actually true, until…
Robocall Whack-a-Mole
Do you remember the weight of the mallet in your hand as you stood, steady and prepared, before a mechanical game board with between five and…
How Multiple Phone Numbers Can Transform Your Small Business
Small Business 101: Understand that if you can’t be reached, you will quickly lose your customers and go out of business. This is especially…
Yes, Your Small Business Deserves an eReceptionist
Most small businesses struggle with keeping up with their larger counterparts. One area in particular is with the availability of front-line…