Enhance Your Customer Experience With Custom Voicemail Greetings
Designer shirts are nice, at least as off-the-rack clothes go. But, if you want to get really technical (and a little snooty) about it, the best cloth...
What Service Providers Need to Do to Comply With FCC Regulations in the TRACED Act
Buckle your seatbelt because we’re about to talk income tax returns for a moment. Let the wave of euphoria wash over you. That’s good. Well, it turns...
Why You Need an AT&T Voicemail Alternative to Manage Incoming Business Calls
Several years ago, when you wanted a new mattress, your only choice was an expensive spring model from one of a handful of local brick-and-mortar stor...
FCC Opens Robocall Mitigation Database
On April 20, 2021, the FCC announced the opening of its Robocall Mitigation Database. The database — along with accompanying filing instructions and d...
5 Reasons Why You Should Upgrade Your T-Mobile Voicemail
Imagine having the power to fly. You could fetch items from the top shelf without a ladder, leap tall buildings in a single bound, and save a bundle o...
Scam of the Week: Disability Benefits Scam
What kind of monster doesn’t like puppies? Or kittens? Or a bowl of hot soup on a chilly day? The same person who would seek to harm the elderly, that...
What Is a Robocall Mitigation Program and How Does It Affect the Future of Calling?
The most confounding issues in society come steeped in layers of complexity. The reason people tirelessly debate universal healthcare, economic reopen...
Scam of the Week: The Vehicle Warranty Scam
“This is the second notice that the factory warranty on your vehicle may have expired …” Ah, the old factory warranty notice robocall scam. Your first...
4 Reasons You Need a Google Voice Alternative in 2021
Competition benefits the customer. It’s why the government scrutinizes billion-dollar mergers. It took two whole years to approve the $26 billion merg...
The Proposed Anti-Spoofing Penalties Act Is Pointless
In an effort to address the robocall spoofing problem, there’s a new bipartisan legislative bill, The Anti-Spoofing Penalities Modernization Act...
Helping Service Providers Mitigate Robocalls
In an ideal world, robocalls would be completely stopped at the source. That is, when the bad guys start up a new illegal robocalling campaign, i...
The Unwanted Return to Normalcy
As clocks spring ahead and parts of the country begin to thaw — as much as shifting from arctic to subarctic temperatures merits “thaw” — other season...