With UPS operating all over the country and millions of people waiting to receive packages each day, scams become a reality that we all have to deal with. The UPS Parcel Scam, which is set up to take users personal information, has reportedly put many people in vulnerable positions. Without understanding the existence and nature of this scam, innocent people are at risk of putting their identities in harm’s way.

In this article, we cover:

The details of the UPS Parcel Scam

The UPS Parcel Scam is designed to exploit people and take their personal information. Through fraudulent and deceptive tactics, bad actors use phishing techniques to convince customers that they have missing packages that have attempted to be delivered. In doing so, the fraudsters are hoping to receive private information that can ultimately lead to identity theft.

Why the UPS Parcel Scam is dangerous

The UPS Parcel Scam is dangerous because it catches people off guard and attempts to steal personal information. Because someone is typically expecting a package, a notification about a failed attempt to deliver the parcel will likely prompt the customer into action. Ultimately, this can lead to identity theft or financial losses.

How to protect yourself from the UPS Parcel Scam

You can do a number of things to protect yourself from the UPS Parcel Scam. For one, be aware of any fake representative claiming to be from UPS. If they cannot provide you with a tracking number for your package, that’s an immediate red flag. To be safe, you can also always verify UPS’s phone number and call back. With the UPS Parcel Scam, fraudsters utilize phishing techniques and fake communications to try and get you to reveal personal information. According to UPS.com, “these communications will generally ask you for personal information and/or a payment in advance of receiving a package, or may indicate a need to update your account by obtaining personal information or a copy of your UPS invoice.” Having an app like YouMail on your phone will protect you from dangerous callers, which can save you time, money, and a lot of frustration.

To protect yourself from the UPS Parcel Scam, download YouMail today.

Find about more Robocall Scams at the YouMail Robocall Scam Guide.

More on robocall scams:

One thought on “Robocall Scam of the Week: UPS Parcel Scam

  1. Oct.6 2023 Automated voicemail received today from UPS about a missed delivery with import charges pending. I have had UPS messages before and they always quote a tracking number first. The voice was a male voice with what seemed like a slight American accent. The “agent” began to state who sent the shipment and the information was spoken by a different (automated style) voice that is consistent with a computer reading text aloud. The information was read as “? sender ?” so it looked like the voice had no actual data to read. Then the ship to address was spoken as “? address number street ?” again no data just gibberish. Finally the original voice came back on and said the charges of ” ” (nothing at all spoken) were due cod to the driver or the fees could be paid online at http://www.UPS.com/payimport (no such link exists with UPS by the way). A phone number was also given which is legitimate for UPS, however you would most likely hold a while (as usual) so people might stray away from using it to verify. From this I can draw a few conclusions, first with no tracking number it was very suspicious. Second, since there was no pertinent data at all it didn’t present itself very well. Third, the message didn’t say I had to pay the fees online, just gave the option so it wasn’t high pressure but may have caught some people who might think it is easier to pay online than in person at the door. So in conclusion, UPS either had a glitch that called my number (they would have it on an account file) when no actual information on a shipment existed, or the scammers tried a “soft” approach but fell short of believably. If you are unsure, call UPS , be prepared to wait a little while and with just your name and address (which are not state secrets) and they can tell you if there is an actual shipment. After that, if one exists you may need to verify more details if you want to proceed any further with shipment details.

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